Tag Archives: erecall

Recalls Analytics in action

eRecalllogo

We are writing this blog post to highlight one of the amazing features we have in our recalls management product (eRecall) that helps consumers and businesses to protect their assets, save money and safe lives.

 
eRecall is a cloud SaaS product that scales with any inventory capacity. No mater what is the size of your inventory or number of items you own to be monitored and protected from recall notices.

Since retail stores and manufacturers are experiencing lack of monitoring, automated and intelligent tools that help organizations to minimize the effort to handle recalls, recalls cost and customers’ dissatisfaction. eRecall is a ready to use platform to protect assets & brand.

eRecall contains a communication platform (Resolution Center) to communicate with your customers; in addition to reports center which has reports and analytics for system and user level reporting.

You can sign up for free, visit www.erecall.net and create a free account in few seconds!
Once you sign in, Access your account and you can check out “Reports Center” with rich capabilities to slice and dice system and personal information through various filter criteria.

A screenshot for the Reports Center Homepage:

Recalls Reports Center

eRecall Guard is live

eRecalllogo

Today we would like to announce our newest product “eRecall Guard”, a notification platform for product recalls in the eRecall platform. eRecall Guard is a 24×7 monitoring and notification platform that notifies our customers with recent product recalls.

eRecall Guard notices are personalized, and tailored recall messages for products you care about. The products include items purchased, items in wish lists or watch lists or sold items.

eRecall customers can add products through different scenarios and circumstances:

  1. My eRecall, a personalized view for recalled product items that have been favorited by a user.
  2. Product Center, a repository for all products you added, and synched from external e-Commerce sites.
  3. Products that have been added by clicking on “I own this product”.
  4. Vehicles in the products center.
  5. A customer who subscribed for recalls notifications.

eRecall Guard provides a personalized digest emails for products you care about. It also provides an action item for contacting the manufacturer or reseller of a recalled product. eRecall Guard helps customers to protect their lives and take an action item for a recalled item by utilizing the resolution center in eRecall.

You can manage your subscription by category in addition to the frequency of eRecall Guard notifications in the eRecall Account Management.

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In addition, we have pushed a few updates to our website for better account management and based on the customers’ feedback.

A sample of a digest email we send for recent product recalls is below:

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Enjoy!