Tag Archives: Samsung Galaxy Note 7

How Consumers Can Avoid Risks of Recalls by Using eRecall


You have probably seen images of completely damaged Samsung Galaxy Note 7 Samsung Galaxy Note 7 after its battery exploded. Some of these Samsung Note 7 cell phones exploded while on flight posing real risks to passengers. These are some of the problems consumers face for purchasing faulty products.

There are thousands of faulty products on sale ranging from electronics, cars, drugs and food substances. At times you do not know the safety status of a product at the point of purchase. You only realize the device is unsafe when an accident occurs or a recall is made.

You have seen significant recalls being made. For instance, in the year 2000, Ford automobile maker recalled over 6.5 million cars running on Firestone tires after the faulty tires caused 90 deaths, 240 injuries and 1,400 complaints in the United States. A giant drug manufacturing firm, Merck (MRK), recalled its arthritis drug Vioxx in the year 2000 after the drug was found to increase the risk of contracting heart attack. The related lawsuits and settlement claims saw the firm spend $4.85. In February 2017 alone, SodaStream recalled its carbonated bottles due to injury hazard, Moose Toys recalled toy frogs to avoid injury and chemical hazards, and Sony recalled VAIO laptop battery while Little Tikes recalled toddler swings exposing kids to fall hazard. These are just but a drop of water in an ocean.

Safety and Risk Mitigation

Recalls are a major source of worry for consumers. While Consumer Product Safety Commission (CPSC) and Food and Drug Administration (FDA) conduct tests to determine the safety of consumer goods, you should be aware that these agencies are not able to comb the millions of products on the shelves. It is important for you as an individual to put in measures to keep your family safe.

Thanks to eRecall, we can now check for recalls easily. eRecall is an application which allows you to check for recalls for all your household items including electronics, car, food items, baby items, drugs as well as other assets you own at home. eRecall gives you information on your recalled assets and helps you communicate with the manufacturers to get a replacement or a refund.

How eRecall Works

eRecall is easy to use. First, you need to download the application from https://www.erecall.net and install it. Alternatively, you can get it from Apple App Store.

Sign up to create your profile from where you will be operating. Next, you will need to import your household equipment details. You do this by scanning the bar code on the equipment. This information will be stored in your profile for future use. You can now sit back and wait for notification on recalls when any of the imported items is recalled.

How to use eRecall at The Point of Purchase

It is important to check the safety status of items on the shelf before making a purchase. eRecall is configured to check the safety of that cookie within seconds. Here are two simple steps:

  1. Scan the bar code on the cookie using eRecall app.
  2. Read the safety feed on the cookie.

It’s that pretty easy and fast. These two seconds you use to scan the cookie might become life-saving seconds when you realize that the Food and Drugs Administration has already ordered a recall.

Future Risk Mitigation

Besides offering you immediate services at the point of purchase or import, eRecall will be right here for you one year later. Since all your details were saved in your profile, eRecall will notify you when a recall is made in future. You can rest assured that any future recall will be communicated to you as soon as the recall is made. This will help you reduce exposure to recall risks.

Benefits of eRecall to Consumers

Consumers enjoy numerous benefits from using eRecall. Some of these benefits include:

  • Notification on recalled items.
  • Reduced risks due to recall awareness.
  • Ability to communicate directly with manufacturers in case of a recall.
  • Ability to place a claim with the manufacturer in case of a faulty product.
  • Ability to monitor progress on a product which has been recalled for repair or replacement.
  • eRecall helps consumers avoid purchasing faulty items.
  • It is easy to use for all consumers.
  • eRecall gives the consumer ability to enter details of old and existing products.
  • Daily notifications keep the consumer on alert of other recalled products.
  • eRecall allows for stress-free claim settlement between consumer and the manufacturer at the resolution center.
  • It is free! spread the word to all of your friends and family.

eRecall is, therefore, a vital application to every consumer. You get a chance to get first-hand recall information on items in your home as well as save money through the resolution center.

The eRecall application is dedicated to keeping your family safe by informing you of any faulty items you have in your household.

Install eRecall iOS app for free from the app store today!

If you would like to share your experience with eRecall app to be featured in our website. Email me: mostafa (at) erecall (dot) net